The USB-C port of the monitor provides only 65 W or 90 W power delivery. For example, the Dell UltraSharp U3219Q monitor supports up to 90 W power delivery through USB-C ( Figure 2). See Table 1 for more information about power delivery support on Dell UltraSharp monitors with USB-C. Always connect to the USB-C port with power delivery logo (65 W or 90 W) on the monitor. Use the USB-C or Thunderbolt 3 cable that is shipped with your Dell monitor.ĭepending on the model, not all USB-C ports on the monitor support a power delivery feature to charge your Mac. The USB-C cable provided with your Mac may not support both video and charging simultaneously. I can see the display, but it is not charging my Mac. Go to System Preferences > Displays > Alt or Option key > Detect Displays. Get the computer to detect the monitor.See the documentation of your Dell monitor. This can be done through the monitor OSD menu. Check your monitor Input Selection to ensure it is set to Auto Select or USB-C.
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Check your graphics card driver for updates.Check your graphics card specifications to ensure the display resolution is supported.Use the USB-C or Thunderbolt cable that is provided with your Dell UltraSharp monitor. The USB-C cables that are provided with your Mac computer may only support charging. Check your USB-C or Thunderbolt cable.There is no video or the display is blank. Troubleshooting USB-C Issues I cannot see anything on the monitor. See the documentation of your Dell monitor for instructions to set up PIP, PBP, or KVM Switch. Table 2: PIP, PBP, and KVM features on Dell U4919DW, U4320Q, and U3219Q monitors Some large-screen Dell Ultrasharp USB-C monitors come with these features to help users maximize their productivity. The KVM feature lets the user control up to two computers from a single set of keyboard and mice connected to the monitor. Picture in Picture (PIP) and Picture by Picture (PBP) lets you use your monitor simultaneously with two computers connected to the monitor. Setting Up Multiple Monitor with Picture in Picture (PIP), Picture by Picture (PBP), or a KVM When connected in a daisy-chain setup, both monitors are in clone mode. NOTE: Macs with USB-C (DP Alt Mode) do not support monitor daisy-chaining. The resolution supported by the daisy-chained monitors may be lower, depending on the bandwidth required by each monitor.To perform a monitor daisy-chain, the Mac must have a Thunderbolt 3 port, and the first monitor (connected directly to the Mac) must also support Thunderbolt 3 (for example, Dell UP2720Q monitor supports Thunderbolt 3).Typically, the Mac can support up to two monitors using a daisy-chain setup (one monitor directly connected to the Mac and the second monitor connected to the first monitor).Macs support daisy-chaining monitors using Thunderbolt 3 connectivity.Setting Up Multiple Monitors in a Daisy Chain Select the Arrangement tab to set your display mode to either Extended Desktop (clear the Mirror Displays checkbox) or Mirror Displays ( Figure 1).Select Refresh Rate and set your Hertz to 60 Hz.Select Color and set to Millions of Colors.Select the Display tab to set the screen resolution.On your Mac’s System Preferences, select Displays to choose your external monitor.Connect your Mac computer to your monitor using the USB-C or Thunderbolt 3 cable.**USB 3.0 with USB-C Prioritization set to High Data Speedįollow these instructions to set up your Dell UltraSharp monitor using a USB-C connection. If the host is USB-C, four lane DP: USB 2.0.If the host is Thunderbolt 3: USB 2.0 or USB 3.2 Gen2.Table 1: List of Dell UltraSharp monitors with USB-C supported by Mac computers.
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Supported Dell UltraSharp monitors with USB-C for Mac computers. Mac computers are compliant with USB-C and VESA standards and should work with Dell UltraSharp USB-C monitors. Most monitors are "Plug and Play" with Apple's macOS.ĭell UltraSharp monitors with USB-C are compliant with USB-C standards and VESA display modes. NOTE: This article applies to UltraSharp monitors that support USB-C only.
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